System Diagnostic & Remediation
Something's wrong and nobody can pin it down. Data going missing. Events misfiring. Performance degrading in ways nobody can explain. I come in, go through the logs, trace the failure patterns, and find it. Some issues I fix directly; others I document precisely for your team. Either way, you stop guessing.
Start with a triage callGood fit for
- →Data integrity issues - records inconsistent, writes going missing, conflicts you can't trace
- →Event-driven systems with silent failures nobody can reproduce reliably
- →Third-party integrations misfiring in ways the vendor can't explain
- →Performance degrading gradually with no clear cause
How it works
Triage call
You describe what you're seeing. I ask the questions that tell me where to look first.
Investigation
I go in - logs, architecture, execution traces, the works. No assumptions, no guessing.
Findings report
Root cause identified, failure chain mapped, priority fixes documented.
Remediation
Direct fixes where I can deliver them cleanly. Precise handover documentation where the fix belongs to your team.
Diagnosed and resolved a critical data integrity crisis for an agriculture SaaS platform - DynamoDB inconsistencies, cross-application conflicts, lost records. Investigated via logs, implemented optimistic locking, fixed GraphQL mutations, built Python reconciliation scripts.
Diagnostic engagements are scoped after the triage call - complexity varies too much to price blind. Most run 1–2 weeks from £6,000.
Start with a triage callWant to see the other engagements I run?
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